The Nail Hub offers global shipping. All shipping rates are calculated at checkout based on the size/weight of your package and your location. You can see your custom rate by adding your desired items to your cart and proceeding through the checkout process. Orders ship Monday-Friday from 8am-3pm MT, excluding major US holidays. Orders are processed, packed, and fulfilled immediately when checkout is completed. For this reason, we are not able to make changes to the order once it is submitted.
All orders are shipped FOB Origin (freight on board) which means we are unable to take responsibility for or control your package once it has left our fulfillment facility. Should you receive a product that is damaged upon arrival please send us an email with photos of the product and packaging to firstname.lastname@example.org. We do our best to ensure orders are securely packaged and reach you successfully, however, we are not able to provide any more information that provided by your tracking. We are also not able to control or recover lost, damaged, or stolen packages. The Nail Hub is not responsible or liable for packages after they are picked up by the courier.
We do our best to fulfill orders quickly but there is no guarantee on transit or delivery times as these are estimates provided by the post office. Estimated processing and fulfillment times are for in stock items only.If you have ordered any back-order items, please be patient. We receive inventory regularly. As such please be advised that should any of the items you order be backordered, we will hold your order for a maximum of 10 business days so your order can be shipped complete. Should any inventory require a waiting period of longer than 10 business days we will notify you immediately to discuss arrangements. If you need items ASAP please order them separately so they can be fulfilled without delay.
***Please note all taxes, importation fees, duties, and/or customs charges imposed by your local government and/or postal service are not controlled nor covered by The Nail Hub. Please be advised you may have to pay taxes on orders you import to your country and these charges are your sole responsibility. Any packages returned due to failure to pay will be assessed for completeness, damage, and if in good resellable condition will be refunded at the purchase price less the original shipping cost and a restocking fee of $3.50.***